Information – 16113 (the price of minute is 0,45€ + operation fee)

Online tickets

Payments for online Kosmos IMAX tickets are to be made through the payment system, which supports credit cards and internet banking of the Swedbank, SEB, Danske, and Nordea banks.

Please print your tickets and take them to the cinema. You can also show them on your smartphone screen at the entrance to the screening hall. If you present your tickets on paper or on the screen of an electronic device, you can proceed to the hall at once. If you have no opportunity to print the ticket or show it on the screen of you smartphone, please remember the ticket number and turn to the cinema’s ticket office.

In case of any problems with online tickets, please send an e-mail to State the title of the film as well as the screening time, the amount of the payment for your tickets and the bank that you used to make the payment.

Cinema ticket office

During the cinema’s working hours, tickets to any film that id on at the moment can be bought in the ticket office provided that seats are available. Payments can be made in cash, by debit card or by credit card.

Gift cards

KOSMOS IMAX sells gift cards in the amount of 5,10, 15 or 20 euros. Gift cards can be used for buying tickets or goods in the cinema concession. If the amount of a purchase is larger than the value of the gift card, the customer can add the remaining sum. If the amount to be paid for tickets or goods is lower than the card value, the difference in the cost shall not be refunded.
Gift cards are sold in the cinema concession and can be used also in the cinema. Gift cards can not be used for online purchases.

Ticket exchange

Tickets purchased in the KOSMOS IMAX cinema are non-returnable. Where necessary, tickets can be exchanged in the ticket office for another date, screening time or a gift card of the equivalent value. If the ticket received in exchange costs less, the difference in the cost shall not be refunded.

Hall entrance

Viewers can enter the screening hall 10 minutes before the film starts. Hall doors re closed after the beginning of the film. If you are late, please turn to the cinema attendant personnel.

Cinema personnel may request the customer’s ID in case of the screening of a film with age rating.

Please keep your ticket until the end of the film.